Last updated: 22 June 2026
We want you to feel confident booking a session with us. This policy explains when refunds and cancellations are permitted for our consultations and digital products.
Cancellation by you: You may reschedule a paid session free of charge if you inform us at least 24 hours before the scheduled time.
Late cancellations / no-shows: Cancellations made within 24 hours of the session, or no-shows, are non-refundable.
Cancellation by us: In the rare event that we need to cancel or reschedule, you will be offered a new slot of equal value or a full refund.
Due to the nature of digital products, once access has been granted or content has been downloaded, the purchase is non-refundable.
Approved refunds are processed within 7–10 business days from the date of approval.
Refunds are credited to the original payment method used at the time of purchase.
Payment gateway charges, if any, may be deducted from the refundable amount.
To request a refund or cancellation, please email [email protected] with your order details and reason for the request. Our team will respond within 2 business days.
Refunds will not be issued where the Service has already been substantially delivered, or where the request is made outside the eligible window described above.